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Customer agreement

Terms of use

These terms govern BBB App accounts, planning tools, subscriptions and once-off service requests.

Effective 7 October 2026 · Launch draft for legal review

What BBB App provides

BBB App is a virtual business secretary and assisted-services platform. It organises business information, provides readiness guidance, manages service orders and directs customers to official sources. Scores, reminders and matches are planning aids—not government verification, legal advice, credit decisions, bid awards or funding approvals.

Your responsibilities

You must provide accurate information, keep login details private, confirm official deadlines and authorise every protected government-portal action. You may not upload information you are not entitled to use or use BBB App unlawfully.

Official systems

CIPC, SARS, CSD and other authorities control their own systems and decisions. Unless an approved integration explicitly states otherwise, BBB App records customer-supplied or reviewed evidence and does not claim a live official verification.

Payments and subscriptions

Prices shown are in South African rand. A subscription unlocks the features described for its active billing period. Once-off catalogue purchases cover the stated intake or deliverable only. Statutory, verification, advertising, hosting, professional or third-party fees are separate unless expressly included before payment.

Professional work

Tax and accounting work is delivered by, or under the supervision of, an appropriately registered practitioner. Accreditation, construction and other regulated matters may require an authorised specialist. BBB App may coordinate those services but does not issue a regulator’s approval.

Availability and liability

We aim to keep the service available but cannot guarantee uninterrupted access to BBB App or third-party and government systems. Nothing in these terms excludes rights or liability that cannot lawfully be excluded under South African law.

Questions and disputes

Contact businessboxapp@gmail.com with an order reference. We will first try to resolve the matter through the service desk before either party uses any other lawful remedy.